We respond to all inquiries within three business days
We operate remotely across the UK, but our registered address and coordination base is located in the Scottish Borders.
Infurgrech Route DesignPlease include your preferred route or inquiry type in the subject line. We prioritise detailed inquiries over general questions.
During field season (April through October), response times may extend to five business days as team members are frequently away testing routes.
We read every message but cannot provide detailed route planning advice via email. For route-specific questions, we recommend booking a route package which includes our full documentation and support.
General inquiries about our methodology, custom route commissions, or partnership opportunities receive priority in our response queue.
Kelso sits on the Scottish-English border, providing central access to both Highland and Lowland walking terrain. This location was chosen deliberately for its proximity to multiple landscape types and its position on historical drove roads.
The office itself is small and rarely occupied, as most of our work happens in the field. If you wish to visit in person, email us at least two weeks in advance to arrange a meeting.
Most common questions are answered on our services page or in route documentation. Please review existing materials before sending inquiries about:
We welcome inquiries about custom routes, partnership opportunities, or detailed questions about our methodology that are not covered in our existing documentation.